Support
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Account & billing
View bills, manage autopay, change plans.
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Internet troubleshooting
Restart your gateway, check signal, run a speed test.
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Mobile help
Activate a SIM, port a number, set up voicemail.
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TV & streaming
Pair your remote, sign into apps, fix audio.
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Network status
Live outage map and maintenance schedule.
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Move service
Take CaicosNet with you when you move.
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Talk to a real person
24/7 phone
+1 (649) 555-0100
Always free from any line
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Visit us
Grace Bay HQ
Mon–Sat 8am–7pm
